Shipping Policy
Purchases are shipped from our own warehouses. Our endeavour is to make the products reach you within 7 -10
business days from receipt of payment. Order deliveries will be made by third party courier or logistics companies
usually between 10am – 5pm Monday – Saturday, excluding public holidays. Products will need to be signed for upon
delivery and acknowledgement shall be the conclusive evidence that the products are delivered. We take no
responsibility for acknowledgement signed by an alternative person other than the person ordering the product at
the address indicated at the time of the order. Since the transactions are authorised by the card holder, we do not
take responsibility for incorrect addresses provided at the time of placing the order. We are not responsible for
damage of products after delivery. If you believe that the product is not in good condition, or if the packaging is
tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package,
and send an email at contactus@newhide.in mentioning your order reference number. We shall make our
best efforts to ensure that a replacement delivery is made to you at the earliest. Title and risk of loss for all products
ordered by you shall pass on to you upon Newhide shipment to the shipping carrier.
Delivery Charges
The Shipping of the products will be free for payments made through debit card/credit card/Internet banking, and
our company will make a maximum of three attempts to deliver your order. In case the customer is not reachable or
does not accept delivery of products in these attempts we reserve the right to cancel the order(s) at its
discretion and in store credit shall be given to the customer. Presently COD is not available, but may be available in
future.
Cancellation by NEWHIDE
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at
our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being
cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing
information, or problems identified by our credit and fraud avoidance department. We may also require additional
verifications or information before accepting any order. We will contact you if all or any portion of your order is
cancelled or if additional information is required to accept your order. If your order is cancelled after your account
has been charged, an in-store credit shall be given to your registered account.
Cancellations by the Customer
In case of requests for order cancellations, The company reserves the right to accept or reject requests for order
cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order
has not been processed / approved by us, we shall cancel the order and in store credit shall be given to you. We will
not be able to cancel orders that have already been processed. The company has the full right to decide whether an
order has been processed or not. The customer agrees not to dispute the decision made by us and accept
it’s decision regarding the cancellation.
Billing
JSD Acc. Pvt. Ltd., reserves the right to collect taxes for shipping charges wherever applicable.
Survival of Terms after Agreement Ends, notwithstanding any other provisions of this terms & conditions,
or any general legal principles to the contrary, any provision of this terms & conditions that imposes or contemplates
continuing obligations on a party will survive the expiration or termination of this terms & conditions.